
The product was somewhat driven by Health Cloud, providing a way for medical personnel to readily get feedback, in a secure, HIPAA compliant manner, with patients.

The initial product was a no-code solution, with all of the survey design and analytics done within a special Survey Builder (a flow application). Some survey products did appear on the AppExchange in the years between, yet in the Spring 18 release, Salesforce finally introduced Salesforce Surveys. There is a fairly active group on GitHub for solving problems, managed by Jaswinder Rattanpal, a Senior ISV Platform Expert at Salesforce (he is quick to respond to questions and problems). The code base was recently given an extensive overhaul by David Schach to clean up the code, to update the permissions, to bring all the code up to API 49.0 (Summer 20 release), and to make it all compatible with SFDX.īut it was still a “use at your own risk” product.

Because it is not a managed package, it can only be used by orgs that have the ability to run unmanaged Apex, ie.

As a Salesforce Labs product, it was still free, and the source code was still available, now on GitHub. In August 2010, the product was packaged as SurveyForce and made available on AppExchange.
